Frequently asked questions

Home delivery arrives within 3–5 business days. Self pickup is arranged by phone and usually available within 1–2 days.

Free shipping on orders over ₪249. Below that, shipping cost is shown in the cart and at checkout.

After ordering, we'll contact you by phone to arrange payment (phone credit card, Bit, or bank transfer) — no card details entered on the site.

Products may be returned within 14 days of receipt, in original packaging and good condition. Full details on the shipping & returns page.

Registered customers see all their orders in the account area. You can also track by order number and email without registering.

Check our "Deals" page and newsletter — coupons and discounts are published there regularly.